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  • Cleaning Services

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ABOUT US

Know our story and values

About eMaids of New York City

eMaids of New York City was founded in 2005 with the idea of utilizing technology to make it easy and convenient for clients to book home and office cleaning. From the beginning, eMaids of New York City emphasized excellent cleaning done by reliable, thorough and trustworthy maids. It is our mission to take cleaning off your to-do list.

Life is busy, and there are so many things you could be doing other than cleaning. Most of our clients are on a weekly or every other week schedule. This keeps your home or office consistently clean and prevents dirt and clutter from building up.

Forty five percent of our business comes from referrals from happy clients and our locations average 4.5 out of 5 stars. Find out for yourself what your neighbors are raving about by booking an appointment today.

eMaids has locations throughout the US and we are continuing to add new locations all the time. Each of our locations is locally managed to give the best possible service to each community we serve. eMaids is trusted by high-profile commercial brands such as Vera Wang, DR Horton, Bungalow, Common and many more.

Book a cleaning with our certified, trustworthy and professional cleaners today.

Our Goal

Here at eMaids of New York City, we strive every day to be the best cleaning company in the city. We know how hard it can be to find a prompt, excellent, guaranteed cleaning service, especially with a busy lifestyle. At the end of a long day, you can come into a sparkling clean home.

Our History

eMaids of New York City is owned by local people who build their client base one recommendation at a time. We have thousands of cleanings behind us and we know what we are doing. That’s the only way we can give you a 100% Satisfaction Guarantee. It is a guarantee that we work and live by every hour of every day.

Our Website

We set up our website to make it easier for you to schedule home and office cleanings at your convenience. You can click at the eMaids website and set up an appointment in 60 seconds.

Our People

All of our people are trained, certified, and bonded, and we use only the best non-allergenic products in your home. We treat your home like we do our home. At eMaids we leave with you our scorecard on how well the job was done, so we can get quick notice of how you feel about your cleaning and feedback on our people.

Why us

Although eMaids’ growth is all over the US, each location is locally managed. This ensures that managers can give proper attention to local customer needs and feedback, unlike other large corporate cleaning companies. eMaids matches you with the right team or maid and assigns an account manager to each client to make it easier to communicate, receive feedback, listen to suggestions, make corrections and get to know customer preferences.

eMaids of New York City maids undergo a demanding 5-day training program to ensure that they know the best, safest and most efficient way to clean a variety of surfaces. Our maids are the key to our success, and we treat them accordingly. They are all company employees, not contractors, so they enjoy a variety of employee benefits. After all, happy workers do the best work.

  • eMaids Experience Checklist
  • Quality cleaning since 2005
  • Cleaned over 150,000 homes
  • Refined, most efficient cleaning processes
  • Proprietary processes for attracting
    the best maids
  • 360 degree process of customer service
  • Thousands of valued client relationships

Frequently Asked Questions

Do I have to be at home? Collapse

It’s not necessary, but you may be at home if you like. Otherwise, you have to leave the keys or code so we can enter your house.

Can I get the same maid every time I book a cleaning service? Expand

We believe that it’s very important to always send the same cleaner(s) and we do everything in our control to make this possible. If a member of your team is unavailable, we’ll do our best to find the most suitable replacement. All of our residential cleaners undergo extensive eMaids Training Academy to ensure that the quality of our work is always consistent.

Are maids background checked? Expand

Absolutely. All of our maids pass a strict selection process to be part of eMaids, and we background and reference checked everyone.

Do you bring your own cleaning supplies? Expand

We bring supplies and equipment needed to do a great job in your home

Do our maids speak English? Expand

Most of our employees are English speaking and you are always welcome to request it.

Are our maids insured? Expand

Yes, we are bonded and insured. An accident or injury during the house cleaning time is covered and does not involve your insurance in any way.

Is the work supervised? Expand

We assigned an account manager to every client so that we can assure you proper follow-up and supervision of your home’s work plan.

How many people will clean my home? Expand

Generally, we send only one cleaner per home, but depending on the size and condition, we could send more cleaners if needed.

Do I get a better price for frequent cleanings? Expand

Yes, we have weekly, bi-weekly packages, or you can customize the different dates of your cleaning service in our online booking system.

How will my pets be handled? Expand

We love pets! We know that pets are also part of the family, and we make sure they will be treated right. In fact, we use select products that are safe for pets to be around, and we know all the tricks to get pet hair out of your nooks and crannies.

Do you guarantee your work? Expand

Absolutely. We assigned an account manager to every client to make sure a proper follow-up of your case is made. Our maids are well-trained and experienced and have direct communication with you and the manager. If you’re not 100% satisfied with our service, we assure you we make things right in the less time possible.

eMaids of New York City - Location

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(212) 390-1877

Find your local eMaids location
Click to select franchise
  • eMaids of Atlanta
  • eMaids of Boca Raton
  • eMaids of Brevard County
  • eMaids of Cabarrus
  • eMaids of Camden County
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  • eMaids of East Queens & West Nassau
  • eMaids of Edgewater
  • eMaids of Exton PA
  • eMaids of Fort Lauderdale
  • eMaids of Greater Brandon
  • eMaids of Greater Cincinnati
  • eMaids of Greater Dayton
  • eMaids of Harris County
  • eMaids of Henry, Clayton & Fayette Counties
  • eMaids of Jacksonville
  • eMaids of Jersey City and Hoboken
  • eMaids of King of Prussia
  • eMaids of Lee County
  • eMaids of Lutz
  • eMaids of Manatee
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  • eMaids of Montgomery County
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  • eMaids of Orlando and Kissimmee
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  • eMaids of Phoenix
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  • eMaids of Reading PA
  • eMaids of San Diego
  • eMaids of Sarasota
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  • eMaids of Spring Hill
  • eMaids of St. Augustine
  • eMaids of Valley Stream
  • eMaids of Volusia County
  • eMaids of Wake County
  • eMaids of Washington DC
  • eMaids of Wilmington

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